Each Compass Report is generated on demand using your birth data and AI computation. Because the report is personalised and digitally delivered, reports are non-refundable once generated and delivered.
If your report was not delivered due to a technical error on our part, or if the report content is clearly incorrect due to a system error (not a difference of interpretation), please contact us within 7 days and we will regenerate your report or issue a full refund.
Consumed credits are non-refundable. Once a reading is generated, the credits used cannot be returned.
Unused credits (where no reading has been generated since purchase) may be refunded within 7 days of the original purchase. To request a refund, email support@numiveda.com with your registered email and transaction ID.
Welcome credits (3 free credits on signup) have no cash value and are not refundable.
WhatsApp readings are delivered conversationally and are non-refundable once the reading response has been sent. If a technical error prevented delivery, contact us for a re-read or refund.
If you experienced a payment deduction but did not receive your report, credits, or reading due to a verified technical failure:
Email support@numiveda.com with your registered email address, Razorpay payment/order ID, and reason for the request. Approved refunds are processed within 5–7 business days to the original payment method.
WishReiki Services
T12, 1502, RPS Savana, Sector 88, Faridabad – 121002, Haryana, India
Email: support@numiveda.com · Phone: +91 9485850044